Terms & Conditions
Check-In & Check-Out Policy
Check-in time: 12:00 hrs.
Check-out time: 10:00 hrs.
Early check-in and late check-out will be considered subject to availability.
At the time of check-in, every individual guest including children (if any) is required to present a photocopy of valid ID proof that mentions the residential address. This is absolutely mandatory without which we are unable to provide any service.
Note: If there is an early check-in or delay in check-out (subject to availability), AC charges and room charges are applicable.
Amount once paid is non-refundable under any circumstances.
Cancellation & Alteration Policy
In case of force majeure or natural calamities, which are beyond anyone’s control, alteration of dates is possible by mutual understanding.
Cancellation Charges:
- 3-10 days before check-in: ₹600/- per head per day
- 0-2 days before check-in: No refund
Rescheduling Charges:
- 6-10 days before check-in: ₹200/- per head per day
- 5-2 days before check-in: ₹300/- per head per day
Note: If cancellation or postponement is done within 48 hours of check-in, no refund or adjustment will be made. Rescheduling is permitted only once. Once a booking has been rescheduled, further rescheduling will not be allowed.
Refunds will not be issued during the stay or upon arrival, including requests related to partial cancellations.
Child Policies
- No charge for children below 5 years (if no extra food/plate is taken).
- Children aged 6 to 9 years: ₹850/- (Non-AC) & ₹950/- (AC).
- Full charge for children above 9 years.
Other Policies
- Any damage to the property by guests during their stay will be the guest’s responsibility, and charges will be applied as deemed fit.
- Management reserves the right to take appropriate action in cases of unfit group behavior, including on-the-spot cancellation without refunds.
- Music system timings: 10:00 AM to 2:00 PM and 7:00 PM to 9:30 PM.
- Rain dance service is available until 9:00 PM only. Proper costumes are mandatory; towels or undergarments are not permitted.
- Washing of clothes with detergents is prohibited due to water scarcity.
- Bookings include welcome drinks, lunch, evening snacks with tea, dinner, bed tea, and breakfast (next day). Additional items are chargeable.
- Consumption of food in tents or cottages is prohibited. Meals must be taken in the designated dining area.
- Guests checking out early or partially using their booking will not receive refunds or adjustments.
Disclaimer
- This property is located in a rural area. The presence of mosquitoes, insects, lizards, and rats is natural. While pest control is conducted regularly, their complete absence cannot be guaranteed.
- Due to rural infrastructure, unexpected breakdowns, power cuts, or electrical issues may occasionally occur. Efforts will be made to resolve these promptly.